FAQs / Terms & Conditions

Frequently Asked Questions:
Q: Where do tours depart from?
A: All tours depart from the Hollywood North Perry Airport.

Q: Are hotel pickups available?
A: Yes! We offer convenient Hotel pick-up and drop-off from anywhere on Miami Beach and Miami, through a professional limousine shuttle service. The driver will pick you up from your hotel, wait at the airport during your tour and then take you back to your hotel.

The rate is $35USD per person (normally a two-person minimum) and $15USD per child. This fee is paid directly to the driver, at the time of pick up, in exact cash. This option is far less expensive than hiring a taxi from Miami Beach and you won’t get lost trying to get to the airport!

Hotel pick-ups are approximately one hour before tour departure time. Your pick up time will be printed on your E-voucher

Q: How many people can fly?
A: We normally have a two person minimum for launching a flight. There is no maximum number of people. We will make every effort to seat individual travelers on a space available basis.

Q: How long are the tours?
A:
You should plan on approximately 60 to 90 minutes from the time you arrive at the Airport until the time you leave, depending on which tour you select.

Q: Is there an age limit?
A:
There is no age limit. Children 2 years and under are free. Children who occupy their own seat pay full price.

Q: Is there a weight limit?
A: Due to weight and balance restrictions, the airplane cannot accommodate passengers weighing more than 300 pounds (136 kg). Also, for groups of three passengers, total passenger load may not exceed 600 pounds (272 kg).

Terms & Conditions:

Skymaster Aviation DBA Miami Flightseeing Terms and conditions

1) Definitions;
Passenger/Boarding pass/Ticket: the Buyer, holder of, or user of an Miami Flightseeing Ticket or boarding pass is the user and in this document shall be referred to as the passenger and in such all privileges considerations or allowances apply to that passenger and no one else.

Ticket/Boarding Pass: The instrument of proof of certain privileges to ride or enter Miami Flightseeing aircraft on a Specific time and place as per agreed upon by Miami Flightseeing.

Miami Flightseeing Staff: Employees or direct Agents of Miami Flightseeing. Does not include independent sales agents, Travel Agencies, Travel Clubs, or other parties whom may be or may not be allowed by law to sell/give or by any other means transfer Tickets to a passenger.

Flight: Purchase of a Ticket on an Miami Flightseeing aircraft or contract aircraft and agreeing upon the time and place specified by Miami Flightseeing at time of purchase of Ticket by the passenger.

Custom Tour; whenever a customer purchases all available seats on an Miami Flightseeing aircraft or contract aircraft for his/.her exclusive use.

FAR: Federal Aviation Rules- Rules set forth by the FAA for the Safe league operation of Aircraft and air commence.

Credit Card: A means of securing payment of or holding a ticket for future payment of a flight before the boarding of a or commencement of a flight.

Refund: returning of funds placed on a flight with in Miami Flightseeing’s rules of termination of a flight.

2) Miami Flightseeing or its contract aircraft assume no responsibility for delayed or canceled flights due to conditions beyond its control as well as unexpected Mechanical issues, Acts of Regulatory nature by any official of government or Law, Acts of Nature including Weather, Acts of Terrorism or Violence, or conditions that would in Miami Flightseeing’s opinion will jeopardize the safety or operation of any aircraft, Passenger, Staff, Bystander or Goods within Miami Flightseeing’s custody.

3) Should a passenger terminate a flight with in 48 hours of departure or not show up to the specified time and place of departure the flight will be considered abandoned by the passenger and no refund or exchanges will be allotted to the passenger for that flight unless in Miami Flightseeing’s opinion and at Miami Flightseeing’s election to grant an exception to this rule.

4) Termination of a flight or reschedule of a flight by a passenger five days to the 48 hour cut off period will encumber the passenger an additional fee to be 30% of the original un-discounted sale price of the ticket or a refund of 70% of undiscounted ticket price, unless in Miami Flightseeing’s opinion and at Miami Flightseeing’s election to grant an exception to this rule..

5) Passengers will not be granted access to or to board an aircraft: if the passenger appears to the Staff to be intoxicated or under the influence of Alcohol, drugs or any controlled substance that is not under the orders of a medical Doctor. (Proof may be required of a MD’s orders) This construes a termination of flight by the passenger and shall be treated by staff as such, in addition Staff will call a local Law enforcement official as this is a violation of federal and State law.

6) Passengers shall at no time attempt to operate or interfere with staff or any flight control or equipment unless directed to do so by the staff, and shall do only as directed. Interference with a Flight Crew member or Aircraft equipment is a federal offence.

7) Passengers with medical conditions or limitations shall disclose this information at time of purchase of tickets; failure to do so may void boarding privileges and cause a last minute termination of flight by the passenger.

8) Miami Flightseeing reserves the right to refuse to serve anyone at any time at any place and may discontinue a flight at any point Miami Flightseeing deems necessary with out passenger compensation

9) Last minute sale of tickets (less than 120 hours) to the time of departure all sales are final and non-refundable.

10) All Tickets /boardingpass/aircraft charters will be reserved by Credit card, Preaproved Check, or Cash at time of booking. NO Exceptions.

11) These rules policies and procedures may be amended or changed at any time without prior notice and will be published on the company web sight at the first available opportunity after any change.

Questions or comments should be directed to Miami Flightseeing management in weighting and include a self addressed stamped envelope for return reply. Miami Flightseeing is not responsible for miss-directed, lost, or stolen mail. Questions or comments can be mailed to:
Miami Flightseeing
1555 North Treasure Drive, #313
North Bay Village, Florida 33141

Skymaster Aviation Inc. DBA Miami Flightseeing Terms and conditions


General Requirements
· Must have a valid photo ID (i.e. - Passport or Drivers License)
· Only handbags/camera bags are allowed on the flight

RETURN TO HOME PAGE

contact: info@miamiflightseeing.com

© copyright miamiflightseeing.com -- all rights reserved

site designed by corey kingsbury